Challenge
When Belgium’s Federal Public Service for Social Security switched to flexible working in 2009, 70% of the 1200 civil servants opted to work from home. One-third of them did so one day a week, one-third two days per week and one-third three days a week. This change of culture created a need for more space for conferences and meetings. Chairman Frank Van Massenhove also wanted the building to have a ‘conference floor’ that promoted the organisation’s identity for its own employees and provided a pleasant setting for collaborating and creating with external partners.