Challenge

“Christelijke Mutualiteit” (CM) has 4.5 million members, which makes it the largest health insurance fund in Belgium. Under the new motto “Together, everything is better”, the CM wants to put more effort than ever before into handling the many challenges in the healthcare sector, including in South-West Flanders. The Ypres and Kortrijk locations lack space and struggle with an ageing infrastructure, so the organisation opted for a merger in a new building at the Kortrijk Benelux Park. After a thorough needs analysis based on many discussions within the organisation, the B2B interior architecture bureau Arredo created a preliminary design. This gave rise to a sustainable architecture. To further translate this vision into the interior concept, Arredo also advised CM South-West Flanders in the search for a partner for this project and organised a selection procedure.

Solution

Bulvano won out over many other all-round interior fitters because it could convert the CM requirements (flexitime option, open communication culture and multifunctional space) completely into the concrete well-being of both CM staff and its members. For example, Bulvano developed the “Quadro Bench”, a workstation that staff can adjust to their needs, and fitted all “full-time” meeting rooms with customised meeting tables and projection walls and discretely integrated the required technology. The boardroom also stands out in its elegant restraint. In addition, there is room for both privacy and openness in the informal meeting areas. Let’s not forget to mention that the cafeteria can be transformed into a modern training room in no time at all. The motto “Together, everything is better” does indeed make CM a “learning organisation”.

Result

An “open office landscape” with a human dimension. Privacy (especially in the doctors’ work rooms is essential), openness and ergonomics tailored to each employee are harmoniously combined. The CM “soft values” are emphasised throughout the building with soft seating in relaxing colours that create a warm, human atmosphere. Each day, more than 200 CM employees and a multitude of CM members arrive at “home” in the new building that reflects like no other the new manner of working… and providing care. In the meantime, the project has been received very positively by employees, external partners and other CM departments.